![]() He has extensive experience in business development, sales, marketing, and sales force management. Ryan Alley is the Vice President of Business Development – Compounding at OptioRx. He is a CPA and holds a bachelor's degree in accounting from the University of Notre Dame and an MBA in finance and strategic management from The University of Chicago's Booth School of Business. He has targeted entrepreneurial fast-growing ventures throughout his career and strongly believes that successful growth can be achieved both organically through de novo expansion as well as via acquisition predicated on strong integration programs for both financial and operational processes. He has led financial functions including controllership, financial planning and analysis, mergers and acquisitions, and process improvement. Prior to that he worked in a variety of healthcare industries including outpatient vascular services, interventional radiology, urgent care, home infusion, specialty pharmacy, respiratory therapy, and durable medical equipment. Most recently he served as CFO of a privately held owner/operator of skilled nursing facilities. LaFranco is an accomplished financial leader with over 20 years of experience in healthcare. Patel is a passionate entrepreneur and enjoys mentoring founders of start-ups in the health-tech space. ![]() She earned her doctorate and bachelor’s degree in pharmacy from Midwestern University. Patel was the Group Vice President of Business Development at Diplomat Specialty Pharmacy and has held several management positions at OptionCare, Caremark, and Walgreens. Prior to dedicating her efforts at KloudScript, Dr. Patel served as the CEO of KloudScript India Private Limited, an offshore software development business to develop the global talent needed for developing the best-in-class health-tech platforms. Patel was the founder and CEO of KloudScript, a software-enabled services company acquired by a strategic software provider in the pharmacy industry. Patel is the CEO of OptioRx, focused on improving access, shortening speed to therapy, and providing high-touch comprehensive patient care through digital pharmacy & concierge pharmaceutical care services! She is a pharmacist dedicated to improving and simplifying the care experience of patients, a challenge she believes can be solved using innovative technology. Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.Dr.Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers insight into the differentiating factors that distinguish them from those of competitors.Presentations are typically demonstrations, introduction, lecture, or speech meant to inform, persuade, inspire, motivate, build goodwill, or present a new idea/product. Presentation: Presentation conveys information from a speaker to an audience.Outside Sales: Outside sales refer to the sales of products or services by sales personnel that physically go out into the field to meet with prospective customers. ![]() ![]() One good customer service experience can change the entire perception a customer holds towards the organization. From that perspective, customer service should be included as part of an overall approach to systematic improvement. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer Service: Customer service is the provision of service to customers before, during and after a purchase.Specify the abilities and skills that a person needs in order to carry out the specified job duties.Įach competency has five to ten behavioral assertions that can be observed,Įach with a corresponding performance level (from one to five) that is required for a particular job. ![]()
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